Five reasons why Confluence is essential for remote teams

With so many communication tools available, we can risk losing structure in how information is saved and captured. From a productivity perspective, it doesn't make sense to have hundreds of check-in calls a day.

One issue remote workers can have is the lack of access to real-time, centralised information. Where is the latest product info? What happened at the 9am meeting? And when a customer makes a request, how can the potentially multiple teams who need to know be informed?

Confluence helps create a company-wide centralised information system with a central area for everything to live. Confluence workspaces (handily called 'spaces') let users access documents, data, ideas, videos, and task lists with ease. It's more than just passive accessing that's on offer, though.

With Confluence, whether they are remote or in-house, everyone can collaborate, edit, and update pages, giving them that lovely 'part of something bigger' feeling. This makes it the ideal place for hosting asynchronous meetings.

If only we all did just our tasks and never had to help out other teams. In reality, in most workplaces, staying in one lane is a rare treat, and remote employees may be involved in a variety of projects.

Software is the smart way to manage all the extra tasks this kind of work brings, and Confluence spaces keep everything all in one place, so the big project goals are visible, but employees can collaborate in real time.

Software for remote teams should be more than time management, project work, and ticking off tasks. Your whole workplace culture can and should come to life with the right tech behind you.

Take transparency. Are employees the first to know about new changes and plans? Do they understand the business goals and have access to organisational charts, policies, certifications, and everything else they need? And importantly, can they communicate, voice concerns, or ask questions about any issue so it’s a two-way street?

Confluence offers a new way to approach internal comms so that can happen. The spaces can store everything, from company updates and policy changes to video communication from all-hands meetings. Also, because Confluence pages are open, knowledge workers can ask questions and get answers directly on the platform, fostering a transparent and honest culture where 'they ask, you answer'.

For new hires, Confluence makes it easy to introduce team members. Just set up a team homepage with information and contact links, and your new starters will have everything they need about your team at their fingertips.

How many different tools do you have to talk to employees? We don't recommend eliminating any system, especially if it works. However, for remote teams, it's crucial to ensure seamless collaboration to avoid any loss of information.

With Confluence, teams can ‘watch’ pages to get changes and updates as they happen, offering a straightforward way of getting the support they need without long-winded explanations.

According to Gallup, when employees have genuine friends, their work improves. Being lonely doesn’t create a desirable company culture, but how can remote workers get that same sense of belonging? You guessed it… Confluence can be used as a way to improve internal communication.

While any business chat functionality can help employees communicate, it can be viewed as a business-only platform. That's why internal blogs and forums on Confluence can be a great way to bond. Employees can take time to share any passion, hobby, or interest they have. From easter eggs in Black Mirror to their favourite albums, workout routines, or recipes, they have a genuine connection point they can share. Others can read at their leisure and comment, allowing deep connections far superior to sharing GIFs and memes on a chat channel.

Ready to get started with remote collaboration? Confluence is a must for remote teams, and we think you’ll love it. And with apps like Community Forums for Confluence, it’s never been easier to build relationships and boost transparency among your remote teams.