Creating folders in Confluence Cloud: a four-step guide
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Creating folders in Confluence Cloud: a four-step guide
Holly Aspinall
28 November 2024
2 min read
Holly Aspinall
28 November 2024
2 min read
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How to create a folder in Confluence Cloud
When should I use a folder in Confluence?
Are there any better alternatives to folders in Confluence?
Is your Confluence cluttered and in need of a tidy? Discover how to create folders in Confluence in four simple steps.
Confluence is a brilliant knowledge management system, but when multiple users start creating new pages, it can get messy very quickly. Fortunately, it’s possible to organise Confluence pages to keep them under control. Here’s how to create folders in Confluence Cloud.
How to create a folder in Confluence Cloud
1. In your chosen Confluence space, click the 'plus' button in the Content area of the sidebar.
2. Select 'Folder'.
2. Select 'Folder'.
3. Type to give your new Confluence folder a name.
4. Drag pages from your Confluence page tree onto the folder to nest them inside.
When should I use a folder in Confluence?
Whereas Confluence spaces gather lots of related pages under one broad topic, folders are ideal for organising smaller sub-topics within a Confluence space. Say you have a marketing team space in Confluence which documents quarterly target reviews. You can tidy all of these pages in one ‘Target Reviews’ folder to keep the space tidy.
Essentially, folders are ideal for adding an extra level of organisation to a busy Confluence space.
Essentially, folders are ideal for adding an extra level of organisation to a busy Confluence space.
Are there any better alternatives to folders in Confluence?
Organising pages into folders isn’t always the best way to share information with your users. Some examples include:
- Call centre scripts
- Troubleshooting guides
- Employee/customer onboarding
- ITSM runbooks
- Anything that requires multiple steps
In these situations, you’ll want to create a guided approach with personalised outcomes. This is where Guided Pathways for Confluence comes in.
Turn your pages into branching journeys with Guided Pathways
With Guided Pathways, you can turn Confluence pages into user-friendly guides with ease. Bite-sized steps mean users don’t have to sift through pages to find the right answer for them.
Want to try Guided Pathways for yourself?
Click below to install the app for free today 👇
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Written by
Holly Aspinall
Content Marketing Manager
As an experienced Content Marketing Manager, Holly is dedicated to writing valuable, accessible guides that help users understand their tools better and get more out of their workday.
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