Content Writer
Will Kelly
Will Kelly is a freelance writer. After his earlier career as a technical writer, he’s passionate about easing collaboration pain points for teams, whether technology, process, or culture. He has written about collaboration for IT industry publications.

Content by Will

How to implement data-driven decision making in 7 steps
Don’t rely on instinct alone for making business decisions. Learn how to make smarter choices with our guide to data-driven decision making.

How to get the most out of your Confluence instance: 10 top tips
Learn the secrets of Confluence and impress your colleagues! Here are our ten favourite tips to become a Confluence expert.

What is context switching? How to identify and eliminate it
Got too many tabs open? You’re probably no stranger to context switching. Here’s how to reduce context switching and get your productivity back.

What is a Confluence personal space? Here's how to use it
Confluence’s personal space is one of its most neglected features, but it can offer you another channel to document your thoughts and share your expertise.

How to build an effective knowledge management strategy
Developing a knowledge management strategy is integral to businesses that want to maintain leadership in their marketplace.

The quick-start guide to building an AI knowledge base
With AI continuing to develop rapidly, more companies are turning to it. Remote and hybrid teams need instant answers that only an AI knowledge base can offer.
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